Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a poker site we cover? Here's how to reach us and what we can actually help with.
How to Reach Us
You can email us at [email protected]. We read every message and try to respond within a couple of business days, though it can occasionally take longer during busy periods.
When you write in, it helps to include:
- The name of the poker site your question relates to
- A short description of the issue or question
- Screenshots, if you're reporting something like a broken bonus term or a site change
What We Can Help With
We're a comparison and review site, not a poker operator, so we can't access your account, process a deposit or withdrawal, or resolve a dispute with a site directly. What we can do is:
- Correct factual errors in our reviews or comparison tables
- Update details on a bonus offer, rakeback structure, or payment method if a site has changed its terms
- Answer general questions about how we compare and rank the poker sites listed on codinggeekette.com
- Pass along feedback from players about their experience with a listed site, which we factor into future updates
For anything involving your funds, your account, or a dispute with a specific operator, you'll need to contact that site's own customer support team directly — they're the only ones who can access your account and resolve billing or verification issues.
Reporting an Error or Outdated Detail
Poker sites change their bonus terms, deposit methods, and licensing details fairly often, and we do our best to keep our pages current as of the {{ 'now'|date('F Y') }} review cycle. If you notice something on our site that no longer matches what an operator is actually offering — a bonus amount, a wagering requirement, a payment method — let us know and we'll look into it. We don't guarantee instant corrections, but we do review every report.
A Note on How We're Funded
Compare Poker Sites may earn a commission when readers sign up with a poker site through links on this page. This doesn't influence how we score or rank the sites we cover — our ratings are based on our own research into traffic, bonus terms, payment options, and other factors described on our review pages.
Before You Play
Online poker for real money is only available where it's legally regulated, and every player must meet the minimum age required in their state — 21 in most regulated states, 18 in a few others. If gambling stops being fun or starts to feel like a problem, free confidential help is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. You can also read more on our Responsible Gambling page.
For details on how we operate this site, including our full terms of use, see our Terms and Conditions page. To learn more about who's behind Compare Poker Sites, visit our About Us page.